About Our Service

Free 30 minute assessment

If you are looking to get out of your Timeshare Contract we can provide advice on whether we believe it was unlawfully sold to you.

We believe it is important for you to make a fully informed decision before you instruct any firm to act on your behalf. Our free 30-minute assessment system has been developed to provide you with initial advice and make sure that we can fully understand your situation. We will never take on a client if we do not believe they have a valid case.

Contact us today to request your assessment.

Once we receive your request one of our highly skilled advisors will contact you to find out more information about your situation. All of our advisors have detailed knowledge of the Timeshare industry and will be able to advise you on what your options are.

Instructing us to act on your behalf

If we believe that you have a valid legal case we can act on your behalf to legally challenge the Timeshare company to release you from your agreement. You will be provided with a no-obligation quote and sent a client care pack containing:

• Client Care Letter

• Client Declaration instructing us to act

• Client Authority to act

• Terms and Conditions of business

• Client Questionnaire

There is no obligation until you sign and return the paperwork instructing us to take on your case.

Our Fees

We charge an agreed fee for our Timeshare Relinquishment service. There are no hidden costs and the agreed fee will not change once you have signed a contract with us. The agreed fee is not dependent upon the work being carried out.

As part of the Timeshare Relinquishment service our legal team will review all of your paperwork and file a claim with the Timeshare company to get you out of your agreement. We will also provide advice on whether there are potential grounds for compensation against the Timeshare company. If we believe there are, we will build a case to fight for compensation on your behalf.

In some cases, when a Timeshare has been purchased with the assistance of credit, it may also be possible for a compensation claim to be made against the bank that provided the finance.

If we are successful in receiving any compensation on your behalf an additional fee will be charged. This additional work is undertaken on a no win no fee basis which is discussed with you in advance and agreed before any reclaim work commences.

All fees will be clearly communicated to you and agreed in advance of any work being undertaken.

More information about the Legal process can be found here.

Cancellation rights: As with any Consumer Transaction you will be afforded 14 days cancellation rights and this notice is contained within the Client care pack. We must observe this period unless you specifically waive this right and Instruct us to commence work immediately. Given that the nature of the instruction is based upon an agreed fee which is agreed and payable from the outset beyond the 14 days cancellation period we are not able to provide refunds should you decide to terminate your instructions. If you have not made payment in full then the balance would be payable. You should also know that work is not commenced until we have received and cleared payment in full.