Consumer Protection

Helping to protect your consumer rights when you buy products or services

If you've been treated unfairly or things have gone wrong we can help and advise you in exercising your rights in the most effective way to achieve the best possible outcome.

We can advise you regarding Consumer Protection, The Sale of Goods Act, Product Liability, Distance Selling Regulations and The Consumer Credit Act.

Examples of the types of problem you may have experienced include purchase of faulty goods, poor service, problems with contracts, rogue traders or tradesmen providing an incomplete or sub standard service, delayed or cancelled flights and lost luggage.

If you have used a Credit Card to purchase the item or service you can claim against the service provider and you may also have recourse from the Credit Card Company.

It is also worth checking whether your Travel Insurance will cover any legal costs. Some policies have an element of legal expenses insurance.

This means that you can obtain some legal advice should you find yourself needing to make a claim.

Areas we can help with:

• Car Repossessions • Car Finance Disputes • Builder Disputes • Finance Fraud • Flight Delays and cancellations • Unenforceable Credit Agreements • Mis-sold Payment Protection Insurance • Hire Purchase Agreements • Holiday and Travel Claims • Defective Products • Substandard service • Consumer Credit • Distance Selling • Product Liability • Sale Of Goods • Consumer Protection • Consumer Rights • Consumer Credit/Hire Purchase Agreements